1. The Funeral Rule requires all “funeral providers” to give consumers accurate, itemized price information and various other disclosures about funeral goods and services.
2. The Funeral Rule prohibits:
3. Violation of the Funeral Rule can result in penalties of up to $40,654 per violation.
4. The Funeral Rule defines “funeral providers” as only those who are a licensed funeral director or the business is a licensed funeral home.
5. If a pre-need contract was entered into prior to the implementation of the Funeral Rule in 1984 and has not been modified after 1984, the Rule does not apply to it.
6. The General Price List (GPL) enables consumers to comparison shop and to purchase only the goods and services they want.
7. A General Price List should only be given to those individuals who have entered into an agreement to purchase funeral goods and services.
8. A General Price List should be given to someone who walks into your business as soon as you begin to:
9. The consumer is allowed to keep and take the General Price List with him or her.
10. The General Price List should contain the following identifying information:
11. The Rule also requires that the General Price List contains which of the following disclosures:
12. Sixteen items of goods and services have been identified under the Rule that should be included on the General Price List, along with the price for each item, some of which are:
13. The Rule allows for alternative price list for special groups such as children and infants, government agencies, and religious groups and memorial societies, however, you do not have to comply with the Funeral Rule for these special groups.
14. If you do not list the retail price of each casket on your General Price List, then you must prepare a separate printed or typewritten Casket Price List (CPL), which should include:
15. Similar to the General Price List, you must give the consumer a Casket Price List to keep.
16. If you sell outer burial containers and do not list the retail price of each such container on your General Price List, you must prepare a separate printed or typewritten Outer Burial Container Price List (OBC Price List).
17. If you use the Outer Burial Container Price List, you must:
18. The Statement of Funeral Goods and Service Selected is an itemized list of the goods and services that the consumer has selected during the arrangements conference and allows consumers to evaluate their selections and make any desired changes.
19. On the Statement of Funeral Goods and Services Selected, items can be lumped together if they are listed separately on the General Price List.
20. On the Statement of Funeral Goods and Services Selected, the following disclosures must be noted on the Statement concerning:
21. The Funeral Rule does not require you to give consumers who telephone your place of business and ask about your prices or offerings information from your General Price List, Casket Price List, and Outer Burial Container Price List as they should come in to the business in person to seek this information.
22. The Funeral Rule prohibits specific misrepresentation in several areas. Select the letter that defines all of the areas:
23. When it comes to what consumers cannot be required to purchase, the Rule states that:
24. The Rule states that you cannot charge a fee for embalming under any circumstance.
25. The Rule states that price lists must be kept for at least one year from the date it was last distributed to customers and that copies of each completed Statement of Funeral Goods & Services Selected must be kept for at least one year from the date of the arrangements conference.
26. The Rule requires comprehension of disclosures, as follows:
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